SHIPPING & DELIVERY POLICY
Last updated April 28, 2024
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://www.srbdesigns.co.uk/terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
Delivery estimates shown on product pages are using the slowest delivery option, typically Royal Mail 48h tracked. Estimates can be updated to reflect faster delivery methods by adding the product to basket.
Our aim is to meet the earliest date of the delivery of the estimate wherever possible, typically 95% of the time.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store pickup is available for 3D Route Maps. Pickups are available By Arrangement Only.
Free Shipping
We offer free 48 Hour Tracked shipping on on small items such as bike and campervan accessories. (shipping is auto-calculated).
Please note that due to the packaging requirements and shipping cost of 3D Route Maps, there is no free shipping option.
UK Expedited Shipping Fees
We also offer expedited shipping at the following rates:
| Shipping Method | Shipping Cost |
| Small Items – Royal Mail 24 Hour Tracked 1-2 Business Days | Typically £1, exact cost shown at checkout |
| 3D Route Maps – Royal Mail 24 Hour Tracked 1-2 Business Days | £8 |
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
We ship to the EU and Mainland USA, with the following costs:
| Shipping Method | Shipping Cost |
| Small Items – EU – Royal Mail International Tracked | £7.95 |
| Small Items – USA Mainland – Royal Mail International Tracked | £9.50 |
If you require a faster shipping method please contact us to discuss options.
If you are in a country that isn’t listed at the checkout, please contact us and we will do our best to cater for you requirements.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://www.srbdesigns.co.uk/returns.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: sales@srbdesigns.co.uk
- Use the Contact form